Profile
Passionate Software and Engineering Manager with extensive experience in leading teams to deliver high-quality software on time. Proven track record of managing multiple teams and achieving strategic goals like PCI and GDPR compliance. Adept at fostering transparency and open dialogue, offering innovative solutions to complex challenges.
Experience
Full Stack Engineer
- Collaborated closely with cross-functional teams to develop scalable solutions under tight deadlines, which significantly improved the efficiency of the client onboarding process.
- Engaged in thorough application testing, ensuring seamless product delivery, which helped maintain high-quality standards and enhanced user satisfaction.
Engineering Manager
- Managed two key teams, focusing on Messaging and Conversations, as well as the Booking Orchestration platform, which improved our overall project outcomes.
- Achieved a Platinum rating on OfficeVibe, demonstrating strong team leadership and fostering a collaborative environment, which boosted team morale and productivity.
- Partnered with Agile and Product groups to ensure timely project delivery, helping align our work with long-term strategic goals and enhancing our overall efficiency.
Software Development Engineer in Test
Oct 2014 - Jun 2017 - Streamlined testing processes, which improved the efficiency of software quality assurance efforts.
- Developed and enhanced automation scripts, helping achieve a 30% reduction in overall testing time and accelerating release cycles.
- Focused on delivering quality software solutions that met stringent compliance standards, ensuring reliable and compliant product performance.
Software Development Engineer
Jan 2012 - Oct 2014 - Contributed to the development of a next-generation cloud-based RESTful API, which significantly improved data retrieval efficiency using NoSQL.
- Collaborated with multidisciplinary teams to create innovative solutions, helping to enhance partner satisfaction and drive engagement.
- Optimized system performance by implementing best practices in API design, ensuring faster response times for users.
- Engaged in regular discussions with stakeholders to gather feedback, which informed our development process and resulted in a more user-friendly interface.
Sr. Programmer Analyst
- Enhanced the Omniture SiteCatalyst implementation, which improved data tracking and analytics for better business insights.
- Maintained the Vertex tax software integration, ensuring accurate tax calculations and compliance across our systems, which reduced errors.
- Developed and optimized special ordering capabilities, helping to streamline processes that improved service delivery efficiency for our customers.
Programmer Analyst
Oct 2007 - Dec 2009 - Supported eCommerce and internal applications, ensuring they functioned smoothly which contributed to a seamless user experience.
- Collaborated with team members on feature development, improving overall user experience and boosting operational efficiency.
- Engaged in discussions to understand user needs, helping to prioritize development tasks that aligned with business goals.
- Tested and validated new features, making sure they met quality standards and enhanced the functionality of existing applications.
Projects
Creator
- Developed a personal brand on Twitch, which resulted in a remarkable 200% increase in followers, significantly enhancing my online presence.
- Crafted engaging content tailored to a diverse audience, helping to foster a strong community and boost viewer interaction.
- Implemented strategies to ensure content was relatable and appealing, which in turn drove higher engagement rates and retention among followers.
Education
B.S. Computer Science
Graduated Summa Cum Laude from the Honors College. Dual minor in Physics and Mathematics. Studied Japanese for 3 years.